Official Website: racinneusa.com
Effective Date: April 11, 2025
At Racinne USA, we are committed to protecting your personal data and ensuring your privacy rights are respected in accordance with the General Data Protection Regulation (GDPR). This privacy policy outlines how we collect, use, disclose, and protect your information when you visit or interact with our website at racinneusa.com.
Who We Are
Racinne USA is a skincare and wellness brand offering premium, science-backed products. For the purposes of the GDPR, we are the data controller of your personal data. If you have any questions, please contact us at [email protected].
What Data We Collect
We may collect and process the following types of personal data:
- Identity Data: name, username, or similar identifiers
- Contact Data: email address, billing/shipping address
- Technical Data: IP address, browser type, device information
- Usage Data: information about how you use our site
- Marketing Data: preferences in receiving marketing from us
- Transaction Data: details of purchases and payments
We do not collect sensitive personal data unless voluntarily submitted for specific services.
How We Collect Your Data
Your data is collected through:
- Forms you fill out (e.g., newsletter sign-ups, orders)
- Automated technologies (e.g., cookies, analytics tools)
- Communication with customer service or support
- Social media interactions and ad campaigns
Why We Process Your Data
We use your personal data for the following purposes:
- To provide, manage, and fulfill your orders
- To personalize and improve your user experience
- To communicate important updates or offers
- To analyze website usage and improve our content
- To comply with legal and regulatory obligations
We always ensure that the lawful basis for processing data is aligned with the GDPR (e.g., consent, contract performance, legal obligation, or legitimate interest).
Marketing Communications
If you opt in, we may send you promotional emails. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails or contacting us at [email protected].
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze traffic. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
Data Sharing and Third Parties
We may share your data with trusted third-party providers that help us operate our website and services, such as:
- Payment processors
- Email marketing platforms
- Website analytics services
- Order fulfillment partners
All such parties are required to process your data securely and only for specified purposes. We never sell your personal data.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations.
International Data Transfers
If data is transferred outside the European Economic Area (EEA), we ensure it is protected with appropriate safeguards such as standard contractual clauses or adequacy decisions.
Your Rights Under the GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (“right to be forgotten”)
- Object to or restrict data processing
- Request data portability
- Withdraw your consent at any time
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please email [email protected].
Security Measures
We implement technical and organizational security measures to protect your data against unauthorized access, loss, or misuse. This includes encryption, access controls, and secure storage protocols.
Changes to This Policy
We may update this policy from time to time. All changes will be posted on this page, and where appropriate, notified to you by email.
Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at:
Email: [email protected]
Website: racinneusa.com
By using our site, you acknowledge and agree to the terms of this privacy policy.